Terms governing access to and use of the Carryn platform.

By creating an account, clicking an acceptance checkbox or button, signing in, posting a consignment, applying as a carrier, accepting a delivery workflow, uploading evidence, making a payment, or otherwise using Carryn, you agree to these Terms and to the Carryn Privacy Policy.

If you do not agree to these Terms, you must not access or use the platform. If you are using Carryn on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms.

You may use Carryn only if you are legally capable of entering into a binding contract and are permitted to use the platform under all applicable laws.

You are responsible for maintaining accurate account information, safeguarding your credentials, restricting access to your devices, and promptly notifying Carryn of suspected unauthorized use.

Carryn provides software tools that allow independent users to discover each other, post consignments, apply to carry them, communicate, upload evidence, process held payments through third-party providers, and maintain records related to delivery activity.

Carryn does not take title to consignments, does not package or transport them, does not inspect every item, does not control the acts or omissions of senders, carriers, or recipients, and does not undertake a duty to complete, supervise, or guarantee any delivery.

Any arrangement relating to a consignment or delivery exists primarily between the users involved in that transaction. Carryn is not a party to the physical handoff, travel, handling, customs, recipient acceptance, or final condition of any consignment except to the limited extent Carryn separately states in writing.

Carryn may create operational rules, product restrictions, evidence requirements, and payout controls for use of the platform, but those controls do not convert Carryn into the transporter or guarantor of any consignment.

Carriers may choose fixed-price terms, Best Price terms, or both where the platform makes those options available. A fixed price is a carrier-stated amount that a sender may accept through the platform. A Best Price offer is a sender-stated proposed amount that remains subject to carrier acceptance, rejection, expiration, fraud review, payment-provider controls, and platform rules.

A Best Price offer does not create a delivery, reserve carrier capacity, require a carrier to perform, or require Carryn to honor any price unless and until the offer is accepted through the platform and the required sender payment is completed. Coupons, rewards, credits, and promotional adjustments may apply only as shown in the checkout or platform record and may be changed, rejected, or reversed where required by law, fraud controls, payment-provider rules, or platform policy.

Senders are solely responsible for what they post, how they describe it, whether it is lawful to transfer, whether it is accurately declared, and whether they have the right to make it available for carriage and delivery.

Senders must ensure that recipient information, route details, delivery instructions, contents summaries, item category selections, value disclosures, customs statements, and special instructions are complete, accurate, and current.

Carriers are solely responsible for deciding whether to apply for, accept, carry, store, hand off, or refuse a consignment. A carrier must use independent judgment and must never carry an item that the carrier believes is unlawful, unsafe, misdeclared, restricted, improperly packaged, or inconsistent with the listing.

Carriers are responsible for truthful route and availability information, including travel start and end dates, lawful possession and handling, maintaining custody appropriate to the item and route, following Carryn evidence and status procedures, and complying with airline, airport, customs, courier, travel, safety, and local legal requirements.

After approval and sender payment, carriers must complete the intake checklist and photo before transit, allow the platform to move eligible deliveries to in-transit status based on the stated travel start date, and provide approximate foreground and background location updates during active transit where device permissions, operating-system controls, and connectivity allow.

Recipients and sender-side account holders are responsible for inspecting the consignment promptly after handoff or arrival, confirming whether all expected contents were received, and reporting missing, extra, damaged, unsafe, or suspicious contents through the platform where that functionality is available.

Receipt confirmation, complaint records, photos, and timeline entries are evidence tools for the platform record only. They do not create insurance, a guarantee, a warranty, or an assumption of transport liability by Carryn.

You may not use Carryn for any item or activity that is unlawful, unsafe, fraudulent, deceptive, sanctioned, export-controlled, embargoed, restricted by route rules, prohibited by Carryn policy, or otherwise unsuitable for the delivery method involved.

Carryn may prohibit a broader set of items than the law alone would prohibit. Carryn may remove listings, block applications, require additional review, hold payouts, report suspicious activity, or suspend accounts when risk, safety, fraud, or compliance concerns arise.

Carryn may use identity, selfie, document, payout, complaint, evidence, or behavioral checks and may display certain trust signals, ratings, or approval states to users. Those trust signals are operational indicators only.

A verification result, rating, badge, or prior successful delivery does not guarantee lawful conduct, delivery success, item condition, truthfulness, future performance, or user reliability.

Payments, holds, refunds, payouts, and related onboarding may be handled through third-party payment service providers. By using those features, you also agree to any provider terms, onboarding requirements, reserve practices, payout timing rules, chargeback procedures, and compliance checks that apply.

Carryn may collect platform fees, hold sender funds pending completion states, delay release where fraud, compliance, dispute, complaint, or evidence issues exist, and reverse or withhold payouts to the extent permitted by applicable law, provider rules, or platform risk controls.

Carryn may store in-platform messages, status updates, travel-window dates, approximate in-transit foreground and background location pings, intake photos, handoff photos, receipt confirmations, mismatch notes, complaint submissions, admin notes, and related metadata for safety, support, fraud prevention, chargeback handling, and legal compliance.

Approximate carrier location is an operational tracking signal, not a guarantee of exact position, custody, speed, route, arrival time, legal compliance, or delivery outcome. Sender-side personal completion markers are account-level notes only and do not change official delivery status, payout rights, courier status, complaints, or platform records.

Users agree that Carryn may review these records internally and disclose them to service providers, payment partners, insurers, law enforcement, regulators, courts, or other parties where Carryn believes disclosure is appropriate or legally required.

To the maximum extent permitted by applicable law, Carryn and its affiliates, service providers, officers, directors, employees, licensors, and contractors provide the platform on an "as is," "as available," and "with all faults" basis.

Carryn disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, uninterrupted service, accuracy of listings, lawful contents, customs clearance, travel admission, delivery timing, user conduct, and outcome of any consignment or delivery.

You knowingly assume all risks arising from consignments, travel coordination, in-person meetings, item condition, route restrictions, customs review, courier handoff, recipient disputes, theft, delay, fraud, non-delivery, misdelivery, personal injury, property damage, reputational harm, and any other loss arising out of or related to your use of Carryn.

To the maximum extent permitted by applicable law, you release Carryn and its affiliates, service providers, officers, directors, employees, and contractors from claims, demands, damages, losses, liabilities, and expenses arising from disputes or events between users or relating to a consignment, except to the extent caused by Carryn’s own non-waivable legal obligations.

To the maximum extent permitted by applicable law, Carryn and its affiliates, service providers, officers, directors, employees, licensors, and contractors will not be liable for any indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages, or for lost profits, lost data, lost business, loss of goodwill, personal injury, emotional distress, property damage, regulatory penalties, customs problems, travel losses, or substitute-service costs arising out of or related to the platform or any consignment.

To the maximum extent permitted by applicable law, the total aggregate liability of Carryn for all claims arising out of or relating to the platform will not exceed the greater of (a) the total platform fees actually retained by Carryn from the transaction directly giving rise to the claim or (b) one hundred U.S. dollars (US $100).

Nothing in these Terms limits liability to the extent such limitation is prohibited by non-waivable law, but all limitations shall apply to the fullest extent legally permitted.

You agree to defend, indemnify, and hold harmless Carryn and its affiliates, service providers, officers, directors, employees, licensors, and contractors from and against any claim, demand, investigation, action, proceeding, liability, loss, damage, judgment, settlement, penalty, fine, cost, and expense, including reasonable attorneys’ fees, arising out of or related to your account, your content, your consignment, your handling of a consignment, your use of the platform, your communications, your violation of law, or your breach of these Terms.

Carryn may investigate activity, remove or refuse content, freeze workflows, hold funds, request additional information, limit functionality, suspend access, terminate accounts, cooperate with authorities, or take any other action Carryn believes appropriate to address risk, safety, fraud, abuse, payment issues, legal exposure, intellectual-property complaints, sanctions, or policy violations.

Carryn may preserve and disclose data if Carryn believes in good faith that doing so is necessary to protect users, enforce Terms, comply with law, respond to legal process, or protect Carryn’s rights, property, systems, personnel, or reputation.

Carryn may modify the platform, suspend features, change operational rules, or update these Terms at any time. Updated Terms become effective when posted or when otherwise communicated, unless applicable law requires a different effective method.

Your continued use of Carryn after updated Terms take effect constitutes acceptance of the updated Terms. If you do not agree to the revised Terms, you must stop using the platform.

Questions, notices, and legal requests relating to these Terms may be sent to carryn.support@gmail.com. Carryn may require verification before responding to certain requests and may direct you to in-product or provider-specific support processes where appropriate.